Your monitoring team can aid in streamlining an emergency
An alarm can be confusing when they sound off -- especially if they sound off while you’re sleeping. But if you installed a monitored alarm system, you only have to think about one thing: moving your family to out of harm’s way.
That's because your monitoring professional also reacts to your triggered sensors. Within a minute, they will call you to ensure you are safe and help gauge the situation. Then, they will contact emergency departments and direct them to your location. Vivint’s monitoring agents will even help walk you through any situation and where to go.
Monitoring covers more than your motion detectors
Your Baltimore monitored alarm system covers more than an break-in. Your home security system may also act to fire, carbon monoxide, or excessive water with the proper components. By adding a monitored fire alarm or smoke detector, you can have emergency responders to respond whether you're home or away. Your monitoring specialists can even answer to health-related situations -- like chest pains or a sudden fall -- with a monitored medical pendant.
Emergency services arrive faster with a monitored alarm system
A Vivint agent will answer any activated alarm within seconds. They'll first reach you to ensure that you're not harmed and then can coordinate emergency services on your behalf. This lightning-quick process is significantly quicker than contacting emergency dispatch yourself after you reached your family and got to safety. Seconds make a difference in emergency situations, and Vivint makes certain you get assistance quickly!
Monitoring is vigilant of your home round-the-clock
Unfortunately, a loud alarm sound doesn’t matter much when you’re away from home. However, your Vivint monitoring team stays on alert 24 hours a day, every single week, all year long. They'll respond to any alert that you can't and will also keep you in-the-know every step of the way. It’s easier when you're nearby and can hurry home after receiving an alert, but it's critical when you're out of town and are unable make it back to take care of the situation.